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Offices: Pittsburgh, PA | Raleigh, NC | Winston-Salem, NC
525 Vine Street, Suite 145, Winston Salem, NC 27101 | 412-965-2002
PITTSBURGH | June 27, 2017 — Carnegie Mellon University’s School of Computer Science (SCS) has launched a new initiative, CMU AI, that marshals the school’s work in artificial intelligence (AI) across departments and disciplines, creating one of the largest and most experienced AI research groups in the world.
“For AI to reach greater levels of sophistication, experts in each aspect of AI, such as how computers understand the way people talk or how computers can learn and improve with experience, will increasingly need to work in close collaboration,” said SCS Dean Andrew Moore. “CMU AI provides a framework for our ongoing AI research and education.”
From self-driving cars to smart homes, AI is poised to change the way people live, work and learn, Moore said.
“AI is no longer something that a lone genius invents in the garage,” Moore added. “It requires a team of people, each of whom brings a special expertise or perspective. CMU researchers have always excelled at collaboration across disciplines, and CMU AI will enable all of us to work together in unprecedented ways.”
Pittsburgh PA | June 6 – Video of Cognistx CEO Sanjay Chopra’s recent TED talk at TEDxYouth@Shadyside ‘A Cognitive Journey: Application of AI to Business Problems’
Chicago, IL | May 30 — Catch Cognistx at CRMC with Monro Muffler Brake and RedPoint Global Thursday, June 8 at 11:10am, at the Hilton Chicago Grand Ballroom – 2nd Floor. Our very own Dr. Eric Nyberg, Chief Data Scientist and Professor at Carnegie Mellon University’s School of Computer Science, will be co-presenting at this exciting event. He’ll discuss Next Generation Customer Engagement through Artificial Intelligence and New Advancements in Retail Marketing Technology.
More Information: https://www.thecrmc.com/
Good Stuff from Sanjay v2.0 — I’m Sanjay Chopra, Co-Founder and CEO of Cognistx. Welcome to Cognistx’s second installment of Good Stuff from Sanjay, series, where we dive into a topic each month that’s top-of-mind for me (and our company). Hopefully, this will become a resource for you as well, as you look to AI (with Cognistx as your go-to AI partner) to solve for your company’s specific business problems.
For this month’s Good Stuff series, I wanted to discuss some thoughts on how AI can be a great solution for businesses within the manufacturing industry, as well as share a few updates regarding a project we’re working on with PPG:
First up, a few ways AI can use data to help solve for common hurdles within manufacturing:
Knowledge Retention: Employees with decades of valuable experience are retiring from the workforce, and their critical knowledge has not been saved or codified. AI tools can be used to codify that expert knowledge and distribute it across sites so it can be leveraged company-wide.
Production Decision Making: Manufactured items are more complex than ever, and they require hundreds of people, dozens of supplies, thousands of pieces, and countless decisions. Consumer demand and competition means just-in-time manufacturing, faster design improvements, and global sourcing. That’s where AI can swoop in to save the day, offering:
Design Research: Creating new products is an expensive process, and one that often results in them falling flat. With thousands of specifications, regulations, and customer insights to navigate, information can be hard to quantify and share company-wide. Let AI help with this tricky process by introducing:
Product Support: Manufacturing and just-in-time delivery means people can customize their products, which is great for the end user but often causes headaches on the manufacturing side. Bring AI into the mix to provide:
We’ve loved getting to partner with PPG to optimize a portion of their manufacturing process as they work to save money and time in their paint production. For them, any marginal improvement in the paint formulation or adjustments process means thousands of dollars in savings.
Interested in learning more about how we can help you meet your manufacturing business goals? Get in touch with us today by contacting Jill Zoria, our SVP of Enterprise Development. Or request a consultation and one of our team members will reach out to you.
Winston-Salem, NC | March 6 — That’s right, we at Cognistx firmly believe that cognitive computing should be on the radar of any forward-looking business (and that’s not just because we happen to build artificial intelligence technology!). It’s because we’ve seen the value of this technology up close – and we don’t want you to miss out on its game-changing potential.
Let’s start by breaking down cognitive computing a bit, though. After all, you’ve probably heard the terms “cognitive computing,” “machine learning,” “big data,” and “artificial intelligence,” or “AI,” thrown around a lot by now, but if you’re a business professional you might be looking to better understand how the technology that powers IBM’s Watson or Amazon’s Alexa can help you from a business standpoint.
In reality, the answer is: AI can help you solve for just about any business problem as long as there is the right kind of data to learn from.
You see, AI feeds off of big data and your category knowledge, and uses that information to help you gain efficiencies, understand consumer behavior, individualize retail offers, increase the value of your database, and so much more. You should be asking, “Which of my business problems can be solved with AI?” (And we’d love to help you answer that question!)
Cognistx wants to be sure businesses understand AI so they can stay ahead – and we’re here to help you jump into the cognitive computing game with complete confidence. To help with that process, we’ve reduced cognitive computing to a set of best practices, and have set ourselves up to help you solve real-world business problems regardless of the industry you’re in.
In the healthcare business? AI can help you track effectiveness of care with more reliability, helping reduce your re-admission numbers.
Are you a supplier? AI is great at helping you divert resources when inventory needs change at the last minute.
Is retail your game? Cognitive computing can individualize offers for customers and learn their specific behaviors, getting them to a conversion quickly based on their habits.
Whatever your industry, AI is relevant. It’s time to pay attention to those buzzwords floating around out there – and to realize it’s about far more than just technology. It’s about relationships with consumers. It’s about peace of mind for business leaders. It’s about staying ahead of the curve among your competitive set.
We’d love to set up time to talk to you about how your company can partner with Cognistx to help solve your most perplexing business problems. Get in touch with us today by contacting Jill Zoria, our SVP of Enterprise Development. Or request a consultation and one of our team members will get in touch!
Winston-Salem, NC | February 23 — Not too long ago, the concept of Artificial Intelligence existed only in Sci-Fi books and movies. Then, all of a sudden, it seemed, this once fictional technology became a reality.
But still, it felt distant. AI was high-profile, expensive tech, relegated to mammoth industry leaders like IBM.
Cognistx is out to change that model. Our mission? Democratizing AI.
We want to make this technology available to the masses — because it’s RELEVANT to the masses. It’s industry agnostic and able to be applied in countless forms depending on what questions you’re trying to answer or which issues you’re trying to solve. This isn’t just technology for technology’s sake.
At Cognistx, we’re different because we’re fast, efficient, and have crafted flexible pricing models to allow us to work with companies of virtually any size or budget level. We do great work with a stellar team, and we’re able to scale things up or down depending on how much money and time your company has to allocate to this form of technology. We are obsessed with AI and want to share its magic with as many company partners as we can.
AI (also known as “cognitive computing”) is a good fit for any company that collects data. Got data? Let’s talk.
“By providing fast, effective ways to develop intelligent analytics from customer data, Cognistx makes it possible for small to mid-sized companies to leverage big data,” said Eric Nyberg, Co-Founder and Chief Data Scientist at Cognistx. (Fun fact: Eric was the lead academic researcher behind IBM’s Watson)
Cognitive computing helps take your data to the next level, and it automatically gets smarter the more it’s used and the more feedback it receives from humans.
For example, if you’re a retail company sending out offers to consumers, AI can help you start to hone your approach for each individual shopper. Consumer A might continually decline a $10 discount but regularly accept a $15 one. What would happen if we instead offered that person a $12 discount and they began to bite at that level? (You just saved yourself $3, retailer.) That’s the beauty of AI — it gathers and learns this information and can start to customize offers to bring in the best results for your bottom line.
For non-retailers, cognitive computing can complement the work humans are currently doing to help increase your company’s efficiencies, reach, and reliability. For example, AI is ideal for warehouse optimization, and can be put in place to create customized pulling/order processing plans printed daily for each employee. These plans would take into account employees’ individual speeds and other factors to make things move more smoothly and allow employees to have a daily customized game plan that works well with their approach. You wouldn’t just gain efficiency at the front end, either, as you’d be able to continuously gather data on ongoing performance, speed, etc.
We’re thrilled AI technology has reached a point that it can be a viable option for any business across several industries, and Cognistx is dead set on making sure as many companies as possible not only know about AI but know how it can work for them. Welcome to the cognitive era!
Good Stuff from Sanjay v1.0 — I’m Sanjay Chopra, Co-Founder and CEO of Cognistx. Welcome to Cognistx’s Good Stuff from Sanjay* series, where we dive into a topic each month that’s top-of-mind for me (and our company). Hopefully, this will become a resource for you as well, as you look to AI (with Cognistx as your go-to AI partner) to solve for your company’s specific business problems.
For this month’s Good Stuff series, I’d like to touch on what our focus is here at Cognistx and what makes us different. We’re proud of the way we’ve intentionally set up our business to make us unique within the AI space.
*The name for this monthly series — Good Stuff from Sanjay — was born when I was brainstorming potential options with some colleagues. They pointed out that I have a catchphrase that I use pretty frequently. That phrase? You guessed it. “Good stuff!” (Nothing like having a team that knows you better than you know yourself!)
Our focus at Cognistx continues to be taking our clients’ apps and systems and making them even smarter and more efficient.
Our models — which are self-learning and get smarter the longer they’re in place — use clients’ data as a foundation, and are able to answer countless questions for our clients, such as:
We have other areas of expertise that help keep us ahead within the cognitive computing space:
If you’re looking to solve business problems and think Cognistx — through the use of cognitive computing — could be a good way to go about it, please reach out to us to set up a conversation. We’d love to hear from you and to start brainstorming ways to leverage your data to really move the needle for your business!
Orlando, FL | January 24 — Cognistx will introduce SmartCourse™ with their partner, Club Prophet Systems, at the 2017 PGA Merchandise Show in Orlando from January 24-27. SmartCourse is the first AI-powered mobile engagement platform for golf courses, designed to drive member engagement and incremental rounds of play.
SmartCourse uses the latest in machine learning technology — artificial intelligence (AI) and data analytics — to understand a golfer’s preferences and behaviors and deliver a customized experience for each individual. Golfers can book tee times, track their scores, receive individualized offers and tee time recommendations, and stay up-to-date on course happenings. Pittsburgh-area course Birdsfoot Golf Club will be the first customer to benefit from SmartCourse.
Stop by the Club Prophet Systems Booth 1765 from January 25-27 for a demo, or check out www.cognistx.com/smartcourse for more information.
Pittsburgh, PA | Jan 10, 2017 – Cognistx was named a tech company to watch in 2017 by local tech insiders, reports NEXTpittsburgh. “As Pittsburgh’s tech sector continues to grow, the selection of rising startups becomes more diverse. Over the course of 2016, our universities, accelerators and entrepreneurs have produced an array of impressive companies working in a variety of industries, from healthcare—with groundbreaking work in stroke detection and cancer treatment—to ever-important cyber security.”
Founded in 2015 by tech entrepreneurs Sanjay Chopra and Jeffrey Battin and Carnegie Mellon University (CMU) professor Eric Nyberg, Cognistx develops programs designed to help retailers better engage with their customers. Last year, the company made a major deal with the automotive repair giant Monro Muffler & Brake, who are using Cognistx’s SmartCognitives-branded platform to provide a more efficient, personalized mobile experience for its customers. They recently partnered with the Cheswick-based software company Club Prophet Systems to develop an AI-powered intelligent app able to deliver customized content and offers to avid golfers. The app will debut later this month at the PGA Show in Orlando.
NEXTpittsburgh is an online publication that focuses on creativity and innovation in Pittsburgh. Their aim is to, “figure out what’s next, who’s leading the charge and where we’re all headed.”
Winston-Salem NC | Jan 6, 2017 – Plans are on go for Cognistx, the new tech company in Winston-Salem’s Innovation Quarter, to employ 60 within five years. That was the goal the company announced when it opened its Winston-Salem office last spring.
“Everything is operating as we’d hoped, even better than we’d hoped,” said Sanjay Chopra, Cognistx’s co-founder and CEO. “So far, so good.”
Admittedly, the growth is gradual. Chopra said his company has three employees working in Winston-Salem, as well as three interns, at least two of whom are students at Wake Forest University. A Raleigh operations office that Cognistx has opened has another four employees.
Cognistx, based near Pittsburgh, deals in cognitive algorithms and produces platforms to assist with customer interaction. The company is in the process of opening a “customer experience center” at 525 Vine St. in Innovation Quarter. Chopra said the goal is to have 25 people employed by the two-year anniversary of Cognistx’s opening, which will be April 2018. Along the way, a data center will also be added to the Winston-Salem office.
Cognistx was founded in 2015 by Chopra, entrepreneur Jeffrey Battin and Carnegie Mellon University computer science professor Eric Nyberg, who was part of the team that developed IBM’s Watson computer.
Recently the company created an app for auto repair chain Monro Muffler Brake and Service to provide customized offers and service histories.
“The idea is statistical machine learning,” Chopra said. “With Monro, it’s about understanding customer preferences, and how many cars you have, the mileage, when was your last oil change, your last state inspection. And we can present the right offer to this customer at the right time. Maybe you’ve been meaning to set up their next oil change, but never got around to doing it. But we send a timely offer, you press a button, and it sets up an appointment for you.”
Chopra was drawn to Winston-Salem in part by the low cost of doing business.
The company, Chopra said, is seeking project managers, technical writers and people who “understand program management, customer service, customer support and datsa science.”
Steve Huffman is a general assignment reporter for Triad Business Journal.